Returns & Exchanges
At Old Money, we uphold the highest standards of quality and elegance; however, if your selection does not meet your expectations, we offer a seamless 30-day return policy for all unworn garments in their original condition.
Initiate Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare Package
Carefully place the items in their original packaging, ensuring all designer tags, dust bags, and authenticity cards are included.
Affix Label
Print the prepaid shipping label provided via email and securely attach it to the exterior of your return parcel.
Quality Inspection
Once received at our atelier, our specialists will inspect the items and process your refund or exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing